Reedsport Medical Clinic
Doctors accepting new patients. Click here
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Lower Umpqua Hospital Financial Services
Lower Umpqua Hospital ensures that all patients receive high-quality care
in an environment free from discrimination and abuse. We provide most services
to our patients without regard to their ability to pay.
Paying Your Bill:
If you have a question about financial arrangements while you are a patient
at Lower Umpqua Hospital, call the business office at 541-271-2171 extension
342 to arrange for someone to meet with you. If your question is about a bill
you have received, please call our business office as follows:
Accounts paid through Medicare, call extension 227.
Accounts paid with other insurance, call extension 266.
Accounts for those who self pay, call extension 342.
Our patient account representatives are available to assist you Monday through
Friday, 9 a.m. to 5 p.m. Payment of bills may be made during normal business
hours at the main registration desk or in the business office.
Financial Assistance:
Lower Umpqua Hospital provides most services to our community without
regard to an individual's ability to pay. We realize medical expenses are
often unplanned and that unexpected bills may be difficult to pay. We also
understand that medical billings can be complex and difficult to read. Our
patient account representatives are available to help explain your bill,
answer billing or insurance questions arrange payment options and provide
financial assistance applications. For more information, call 541-271-2171
extension 342.
What are the first steps?
If paying your Lower Umpqua Hospital bill creates a financial hardship,
it is important that you contact us right away so we can begin the process
of assessing your situation and so we can help you apply for financial
assistance. Partial or full discounts may be available to you. Click on
the following link to access our current Sliding
Fee Schedule. Eligibility for assistance is determined through a financial
review that includes income level, family size, extenuating circumstances,
or other indicators of inability to pay.
How do I request Financial Assistance?
To request an application for financial assistance, or to get help applying
for the Oregon Health Plan or other coverage that may be available to you,
contact your patient account representative at the number listed above. Ask
that a Financial Assistance Application form be mailed to you.
If you prefer, you may download the form from the following link: Click here
to access our pdf download page.
Complete the form, gather copies of the required documentation, and
mail it or bring it in to the appropriate patient account representative
(as listed above).
What about large balances?
For balances over $500, HELP (Hospital Expense Loan Program) is available.
Low interest loans are available for up to three years for patients who
qualify. HELP Financial Corporation gives patients a way to make affordable
payments on their medical bills. For information about HELP, call 271-2171
extension 342.
Can I Appeal an Assistance Decision?
Yes. If you are denied assistance and you believe the determination
does not accurately reflect your situation, you may appeal the decision.
To request an appeal, send us a letter explaining why you believe the determination
was incorrect along with any additional supporting documentation. Send
the appeal to:
